Parnia Sebti

Parnia Sebti

Parnia Sebti is a project and account manager at Refact, coordinating teams, clients, timelines, and delivery across the studio’s work. She helps keep projects organized from planning through execution, making sure communication stays clear and priorities stay aligned. Her role connects client needs with the internal team’s workflow, helping turn requirements, feedback, and moving parts into structured delivery. At Refact, Parnia also contributes to shaping the internal tools and processes the team uses to manage projects more effectively and keep work moving with clarity.

Product roadmap template planning wall with Now Next Later sticky note columns
by Parnia Sebti

Product Roadmap Template: 10 Practical Picks

Most product roadmaps don’t fail because the template was wrong. They fail because the people in the room never actually agreed on the plan, and the document made it easy to hide that disagreement. A roadmap with a polished timeline gets signed off. But engineering quietly disagrees with parts of it, and sales pictures a […]

Designer and product owner reviewing user flows on a whiteboard during the digital product design process
by Parnia Sebti

The Digital Product Design Process, Honestly

Most digital products die long before any code goes live. They usually die in the first two weeks, when a founder with real domain knowledge tries to turn that knowledge into a build plan and instead gets talked into producing a feature list rather than making a decision. The list keeps growing, deadlines slip, and […]

Two founders mapping assumptions on a whiteboard during continuous product discovery
by Parnia Sebti

Continuous Product Discovery for Founders

The excitement after a product launch is usually gone within three weeks. By then, there is some calm in Slack and activity on the product development roadmap you created prior to launch. So, you know what you need to do to ship the next product feature. But you are less certain if it is the […]

Product designer reviewing a voice user interface design dialog script at a desk
by Parnia Sebti

Voice User Interface Design: A Practical Guide

Voice keeps arriving in product roadmaps for the wrong reason. A customer asked for hands-free access. A competitor shipped a voice skill. A weekend demo of an LLM turned two hours of speech into what looked like a working assistant. Someone on the team says, “We can add that.” The harder question is always whether […]

Laptop showing a client onboarding portal with document upload and task checklist
by Parnia Sebti

Client Onboarding Portal: A Practical Guide

You have the contract in ink as of Tuesday. Yet come Friday, the W-9 is languishing in a Slack DM, an ID upload has been in the spam folder since last night and someone from your side has to put the client on the spot for brand assets that were already turned over. It is […]

Researcher observing a participant using a laptop during a user research session
by Parnia Sebti

User Research Methods That Change Product Decisions

Most product decisions get made on evidence nobody would defend in a meeting. A pricing page changes because someone on Slack “felt” it was too cluttered. A feature ships because three loud customers asked for it. A signup flow gets rebuilt on the strength of one investor comment. None of that is research. And none […]

Team using sticky notes on whiteboard during product discovery techniques session
by Parnia Sebti

Product Discovery Techniques That Actually Work

Code is rarely the culprit when a product goes under. The failure usually sets in months before that, at the point where an opinion is mistaken for fact. A look at CB Insights’ post-mortems will tell you 35 to 42 percent of startups have fallen because there was simply no market need. The features were […]

Designer reviewing wireframes and analytics before starting a website redesign
by Parnia Sebti

How to Redesign a Website Without Wrecking It

You won’t find most website redesigns have failed on account of an unattractive new look. No, they fail because the team made the mistake of treating a business issue as one of style. They put a designer to work before they knew what the site was supposed to do, gave their blessing to a homepage […]

Product designer reviewing wireframes and a prioritized UX audit roadmap on a wooden desk
by Parnia Sebti

UX Audit: A Practical Guide for 2026

You will not find many UX audits that have failed on account of the reviewer’s oversight. More often they fail because the report is delivered as a PDF, receives some accolades in a meeting and then does absolutely nothing to alter course. The team goes on with shipping and the friction remains. Put it off […]

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