Meet Refact

The web development agency helping businesses grow online.

Design and build high-performing digital platforms. Through custom builds, seamless migrations, and ongoing optimization, businesses across publishing, media, education, nonprofits, and beyond can grow and scale with confidence.

Free 30-minute call. No pitch, no obligation.

Trusted by 100+ founders & publishers

The record

We've done this before.

More than a decade of experience means your project benefits from proven judgement, not trial and error.

See real results
10+
years in business
200+
projects delivered
2+
year average client relationship
4.9/ 5
Clutch rating
What we do

Everything your digital platform needs, under one team.

Whether you’re building from scratch or improving an existing platform, we have the experience to turn your business goals into a stronger digital platform.

Websites, Web Applications & AI

Web Development Services

We design and develop modern digital platforms that are reliable, scalable, and built for long-term growth. From new websites and complex migrations to AI integrations and automated workflows, whatever your business needs, our team has it covered.

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Not sure where to start? Let’s talk

The process

How we work.

Everything stays connected under one team from the earliest conversations. The people who help define the project are the same people who design, build and support it, ensuring important decisions are not lost between separate partners and the work stays consistent throughout.

01

Discovery

We understand your current state, define the future state, and shape the right solution, resulting in a clear project blueprint that guides the work ahead.

02

Design

We translate the agreed direction into user journeys, screens, and interactive flows your team can review before development begins.

03

Build

Senior engineers turn the approved direction into a fast, reliable and maintainable digital product, thoroughly tested across the devices and environments your users rely on.

04

Partnership

After launch, we can continue to maintain, improve, and extend the product as your organisation, users, and priorities evolve.

Discovery

Turn business needs into a plan you own, ready to build with confidence.

Discovery is a standalone process that creates a clear, shared understanding of what needs to be designed and developed. Refact works with your team to define the business needs, user requirements, workflows, integrations, and technical considerations, turning them into an actionable blueprint for the website, web application, or software you’re about to build.

  • Total ownership: Keep the Project Blueprint and share it across your organisation.
  • Strategic value: Use it to support internal planning and future decisions.
  • Complete flexibility: Continue the project with Refact whenever you are ready.
Industries

Who we partner with.

Our experience across media and publishing, ecommerce, education, and the nonprofit sector gives us a strong understanding of the workflows, platform constraints, and technical risks these organisations often face.

See every industry we serve

Also working in

Client voices

Hear it from our clients.

"Trends has grown 5x since we started working with Refact. The agency is so great that we decided to continue working with them even after Trends was launched. They are responsible for nearly 100% of all our engineering work."
Scott GarciaProduct Manager
"Their project manager was among the best I've worked with. They completed every migration stage through production and testing, met deadlines, and handled 1,000+ article redirects without us needing to micromanage."
Ben SullivanHead of Digital
"Refact is great to work with in our complicated business. They launched a great-looking, functional site, and our overall engagement increased by about 20%."
John-Lawrence SmithPublisher
FAQ

Your questions,
answered.

What clients usually want to know before starting a project.

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Your next step

Let's build something that lasts.

Tell us what you are trying to build, improve, or migrate. We will help you identify the right next step and what it will take to move forward.