01 / 01 / Bookings & availability
Let guests book through an experience they can understand.
A booking journey can become confusing when guests move between the website and a separate system with different information or unclear steps. Availability, selection, payment, and confirmation need to work together, especially when people are booking on a phone.
Our solution
We design the journey around the decisions a guest needs to make and connect it to the booking or ticketing system. The work includes selection, payment states, confirmations, and error handling, with testing against the way availability is actually managed.
Related servicePortals & Dashboard Development
Cinema ticketingCinemaAssist
For Pruneyard Cinemas, CinemaAssist connected online seat selection and ticket purchases to the cinema’s existing point-of-sale system, with digital tickets and email confirmations.
Online ticketing connected to the box office’s existing system.
Read the CinemaAssist story

