Web development for hospitality businesses

We build websites, booking experiences, and connected tools that help guests make plans and help your team deliver on them, from the first enquiry to the systems behind the visit.

200+ projects10+ years

Free 30-minute call. No pitch, no obligation.

Pruneyard Cinemas · Connected online ticketing
Pruneyard Cinemas · Connected online ticketing

Experience with cinemas, food businesses, and guest-facing platforms

Built for hospitality

Make the digital experience work as well as the visit.

Guests need clear options and dependable booking information. Staff need those choices to reach the systems that manage availability, payments, and service. We build around both sides of that experience.

01 / 01 / Bookings & availability

Let guests book through an experience they can understand.

A booking journey can become confusing when guests move between the website and a separate system with different information or unclear steps. Availability, selection, payment, and confirmation need to work together, especially when people are booking on a phone.

Our solution

We design the journey around the decisions a guest needs to make and connect it to the booking or ticketing system. The work includes selection, payment states, confirmations, and error handling, with testing against the way availability is actually managed.

Related servicePortals & Dashboard Development

CinemaAssistCinema ticketing

CinemaAssist

For Pruneyard Cinemas, CinemaAssist connected online seat selection and ticket purchases to the cinema’s existing point-of-sale system, with digital tickets and email confirmations.

Online ticketing connected to the box office’s existing system.

Read the CinemaAssist story

02 / 02 / Events & different audiences

Give each kind of guest the right route through the website.

A customer buying a gift, a group planning an event, and a company arranging an experience need different information. When every offer is presented as the same kind of transaction, staff have to fill in the gaps through emails and phone calls.

Our solution

We create distinct paths for purchases, bookings, and enquiries, with the content and forms each one needs. That helps people understand the offer and share useful details before your team takes over the conversation.

Related serviceUX Design

Oh La La! MacaronsGifting and event enquiries

Oh La La! Macarons

We created separate journeys for Oh La La!’s retail products, corporate gifting, workshops, and events, including dedicated enquiry flows alongside the Shopify storefront.

A website reflecting both the product business and the experiences it offers.

Read the Oh La La! Macarons story

03 / 03 / Staff workflows & connected systems

Add an online channel without creating another manual job.

Staff should not have to maintain a separate version of availability, product information, or bookings for the website. Disconnected systems create extra checks and make it harder to know which record is current when a customer needs help.

Our solution

We identify the system that should own each piece of information and build the connections around it. Updates, data checks, and management tools are designed to support existing operations, with a clear way to spot and handle integration problems.

Related serviceAutomation & Integration

CinemaAssistTicketing and content integration

CinemaAssist

CinemaAssist synchronized seat availability with the box office and imported movie information from external sources. An administration dashboard gave staff tools to manage the platform and customer accounts.

Booking inventory and film information connected to the online experience.

Read the CinemaAssist story

Client voices

What clients say about working with us.

Pruneyard Cinemas
"They connected our ticketing system through our point-of-sale API, making it cleaner and easier to use. Their project manager stayed in regular contact and kept delivery on schedule."
Jason BakerIT Director & Event Coordinator
Oh La La! Macarons
"They’re very knowledgeable and want to understand my company and my needs. The team isn’t just trying to sell me something; they’re trying to help me reach my business goals and objectives."
Meredith O’ShaughnessyCEO & Founder
Broya Living
"They’ve been great. Our conversion rate has increased from 2.5% to 3.7% over a one-year period. We’ve gotten feedback from our users that our site is easy to navigate and presents all the necessary information. I’d say that they’ve exceeded our expectations."
Tim SotoadehFounder & CEO

Where does the guest journey become difficult?

Tell us what people are trying to book or buy, which systems support the service, and where your staff have to step in to make the process work.

Let’s talk

Free 30-minute call. No pitch, no obligation.

Before we start

Common questions from hospitality teams.

What to consider before improving a website, booking experience, or operational integration.

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Give guests a clearer journey and staff fewer workarounds.

We can help connect the website, booking flow, and operational tools around the service your business is there to deliver.