Design

Design websites people actually want to use. These guides cover UX audits, usability testing, accessible UI patterns, product design, and practical advice for planning and executing your next website redesign.
Founder reviewing web usability testing recording to find user friction points

Web Usability Testing: Is Your Site Really Easy to Use?

You can have a great product and still lose users fast. They land on your site, start a key flow, then disappear. No complaint, no ticket, no exit survey, just a quiet drop in sign-ups and sales. If that sounds familiar, you are not alone. The issue is often not the idea. It is the […]

International Intrigue + Refact

Recreating International Intrigue’s Website and Visual Identity

International Intrigue is a newsletter offering news about global affairs written by ex-diplomats who add clear insights to the stories. It has become a thriving media company and won an award for the best news newsletter. International Intrigue partnered with Refact to create a new website and a new visual identity that would match its […]

Behind the Screens: Unveiling USC’s Website Revamp Journey

Behind the Screens: Unveiling USC’s Website Revamp Journey

The University of Southern California (USC) embarked on an ambitious project to migrate its vast digital presence to a new, modern website. Refact, a leading design and development company, played a pivotal role in this significant transition. This case study explores how Refact’s expertise and collaboration with USC and Digital Pulp ensured a seamless migration […]

Deadline Impossible: Rapid Redesign for Estate Media

Deadline Impossible: Rapid Redesign for Estate Media

Faced with a seemingly unbeatable deadline, Refact stepped up to the challenge, delivering a complete website redesign for Estate Media in record time. Here, we proudly present some details of our efforts at providing our client with a quality product under impossibly tight deadlines. Impossible for most, but not for us. Rapid Redesign and Development: […]

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Design Insights | Refact